Senior Talent Developer – Mortgages

  • September 14, 2017 5:36 PM
    Message # 5261289
    Secretary (Administrator)
    Position Title:  Senior Talent Developer – Mortgages
    • Tampa

    • Full-Time

    Company Description

    GTE Financial, a progressive and dynamic credit union is seeking a proven corporate training professional. You've successfully mastered the art and science of matching financial product solutions to your customer needs. You've taken that experience and leveraged it to build state-of-art, effective training courses and strategies for your company. You are a natural leader and have already created strong teams that have found success in building a financially literate workforce that proactively presents solutions to its customers. GTE Financial wants your talents! Itching to lead a team of trainers, build new learning strategies, and drive this credit union to undiscovered success?

    Job Description

    The primary responsibility of a Senior Talent Developer is to meet the needs of the organization by providing measurable transfer of knowledge to create behavior change in our new and existing employees. This is accomplished through the delivery of training content, coaching performance and developing training content while supporting strategic organizational projects and initiatives.


    • Under the direction of the AVP - Talent & Organizational Development, the Senior Talent Developer has the responsibility to:

    Training & Development

    • Consistently demonstrate instructor competencies of IBSTPI Standards
    • Facilitate system and soft skills training via classroom, webinar, or travel to employees at most levels of the organization both during and after normal business hours.
    • Drive and/or support instructional system design projects by developing content to create behavior change.
    • Support strategic business operations, which may include travel and extended stays at remote locations.
    • Maintain and support scheduling events in the organization's Learning Management System.
    • Collaborates with AVP - Talent & Organizational Development to execute training strategies to meet organizational needs
    • Monitor multiple training projects assigned by AVP - Talent & Organizational Development, using standard project management methodologies
    • Regularly improves existing training curriculum to assure peak learning
    • Positively reinforce and model The Member Advantage™ communication philosophy.
    • Integrate The Member Advantage™ Behavior Styles & AID,Inc into all training related activities.
    • Continually learn and improve skills in areas of platform/facilitation techniques, instructional system design, project management, performance management and general business management
    • Is a certified facilitator and practitioner of Integrity Solutions' The Member Advantage and Integrity Coaching


    • Positively reinforce and model Integrity Coaching™ when providing coaching on classroom performance to both the employee and direct supervisor independently
    • Responsible for maintaining proper documentation on all Integrity Coaching sessions
    • Model Integrity Coaching™ behaviors when providing coaching to participants of Integrity Coaching and The Member Advantage programs

    Performance Analysis

    • Escalate known organizational performance issues to the AVP - Talent & Organizational Development with recommended solutions.
    • Measure and monitor effectiveness of training through regular analysis to identify gaps and makes adjustments as needed
    • Practices performance improvement methodology to identify employee gaps in knowledge and expected performance, formulate probable solutions, and execute training plans


    • Foster a team environment throughout the organization
    • Collaborate with appropriate co-workers to ensure Talent & Organizational Development information is accurate and up-to-date on organization's intranet
    • Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to: U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act.
    • Assist our internal members on a variety of issues.
    • Participate in events sponsored by the organization when possible.
    • Performs other duties as assigned.
    Other Job Functions:
    • Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.
    • Perform additional duties as assigned.
    • Abides by all policies, procedures, and protocols set forth in the departmental, GTE Financial employee, operational and administrative policy manuals.
    Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. Job duties can change at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.


    • Strong written and verbal communication.
    • Ability to manage multiple projects, objectives & deadlines, while sparking innovation & creativity.
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
    • Ability to write reports, business correspondence, and procedure manuals
    • Ability to effectively present information and respond to questions from groups of managers, members, and the public
    • Ability to apply principles of logical thinking to a wide range of intellectual and practical problems
    • Ability to deal with a variety of abstract and concrete variables
    • Work consists of a variety of duties requiring the use of different standard systems and procedures.
    • Analysis is required in applying guidelines and precedents. Problems can be unique and require the collection and interpretation of information.
    • Analyze systems and work processes, find errors in multi-step processes, which require reviewing records and transactions and re-creating the outcomes of each step.
    Computer Skills:
    • Proficiency in all Microsoft products required
    • Additional hours as necessary to accomplish objectives and goals
    • Vision (or corrected) to normal range
    • Additional hours as necessary to accomplish objectives and goals
    • Vision (or corrected) to normal range
    • Requires light physical activity performing non strenuous daily activities of an administrative nature as well as periods of prolonged sitting, standing and presenting. Requires; extensive typing, filing and writing.
    • High school diploma or equivalent. Some college preferred.
    • Min 5 years of experience in professional facilitation/training or combination of education and experience.
    • Experience working confidently with Microsoft Office suite of products required. (Word, Power Point, Outlook, etc.) required
    • Excellent verbal and written communication skills required.
    • Experience in developing and delivering effective training content required.
    • Experience in managing performance and delivering feedback required.
    • Experience in initiating and managing projects preferred.
    • Experience using web-development software (Captivate, etc.) preferred


    • Training certificate from accredited institution preferred
    • Human Performance Technologist preferred
    • Instructional System Design preferred
    • Project Management certificate preferred

    Additional Information

    Employees of GTE Financial also enjoy competitive pay and outstanding benefits that include:

    • Medical
    • Dental
    • Vision—no cost to employee
    • Long-term and Short-Term Disability
    • Optional Cancer, Accident, Critical Illness, and Short Term Disability.
    • Basic Life—no cost to employee
    • Supplemental Life and Dependent Life Coverage
    • Flexible Spending Accounts
    • 401k - will match 100% up to 3%
    • Incentive Program
    • Employee Assistance Program
    • Competitive Paid Time Off
    • 10 Company recognized Holidays
    • Education Reimbursement
    • Onsite Wellness Center and Wellness Center Manager
    • Financial Benefits
    Come join us as we look forward to the next 80+ years of growth, achievements and success.


    As a proud Equal Opportunity Employer,
    GTE Financial welcomes and encourages diversity as a vital part of our business strategy.